Frequently Asked Questions

It takes approximately 3-5 business days for an in-stock item to reach you. If you have any questions or concerns about your order status, please contact our Customer Care Department at +91-181-5006713.

Your order number is located on your order confirmation email. This can be found next to the invoice number, starting with FCS*******.

We currently do not offer exchanges through the post. If you wish to exchange an item for a different size, style or colour, please follow the returns process and initiate a new and separate order online.

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